On the right Track: online survey

2021-06-01T15:41:53+01:001st November 2014|Case Studies|

The challenge was to identify and obtain interviews from rail passengers about their travelling experiences without going on to platforms or even rail stations as the operators would not give their permission.  Our client wanted to know the best way of doing this. So our advice, after some cogitation, was to lurk in the alleyway [...]